࣪𖤐 SHIPPING INFORMATION ࣪𖤐

We ship from Bangkok, Thailand.

🇺🇸 USA (FREE STANDARD SHIPPING ON ORDERS OVER $120 USD) 
UPS Express Shipping: Arrives in 3-5 business days ($15 USD)
USPS Standard Shipping: Arrives in 8-10 business days ($9 USD)
 
🇪🇺 Europe (FREE STANDARD SHIPPING ACROSS EUROPE OVER €100 EUR)
Express Shipping (€20): Arrives in 3-5 business days
Standard Shipping (€10): Arrives in 8-10 business days 
 
🇯🇵 Japan (12,000円以上ご購入で UPS EXPRESS 特急運送料無料)
UPS EXPRESS 特急運送: 3～5営業日 (2,090円)
佐川急便 通常配送: 8～10営業日 (890円)
 
🇨🇦 Canada (FREE STANDARD SHIPPING ON ORDERS OVER $120 CAD)
UPS Express Shipping (C$20): Arrives in 3-5 business days 
Standard Shipping (C$10): Arrives in 8-10 business days 
 
🇦🇺 Australia (FREE STANDARD SHIPPING ON ORDERS OVER $120 AUD)
Express Shipping ($25 AUD): Arrives in 3-5 business days
Standard Shipping ($9 AUD): Arrives in 8-10 business days
 
🇸🇬 Singapore (FREE EXPRESS SHIPPING ON ORDERS OVER $100 SGD)

Express Shipping (S$8): Arrives in 3-5 business days 

🇹🇼 Taiwan (FREE EXPRESS SHIPPING ON ORDERS OVER NT$2,000)
Express Shipping (NT$200): Arrives in 3-5 business days 

🌐 Rest of the World
Express Shipping ($15 USD): Arrives in 3-5 business days

 

ORDER PROCESS

Orders are processed Monday-Friday only (excluding major holidays). Please allow 1-2 business days for your order to be processed and packed prior to shipping. SHELONGZ delivers worldwide. Please allow 2-3 business days for your tracking number & shipping label to update.

 

INTERNATIONAL SHIPPING 
Delivery times are estimates only and can vary depending on your state. SHELONGZ is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events and lost or stolen packages or any fees/taxes related to international shipping. Please contact your local post office for help on recovery of packages reported delivered via your tracking number. Your orders may be delivered into multiple shipments in order to shorten the duration of delivery. 

We regret to inform you we are not responsible for parcels that are damaged during transit. There is no compensation for standard shipping in case of the lost.

 

PRE-ORDERS
IF you ordered a pre-order item, It takes 10-20 days after successful payment.

Please note, selecting a pre-order item may cause delays to the dispatch of your full order. If you ordered a pre-order item, in addition to other products which are in stock now, we will wait to receive your full order before dispatching. Unless you have purchased split shipping at the time of check out. 

Pre-order time frames are not exact, instead these are estimated timeframes of dispatch and could be subject to change.

 

INTERNATIONAL TAXES & DUTIES
In most cases, any customs or import duties are charged once the parcel reaches its destination country. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).

SHELONGZ has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

 

For more information queries, please email sales@shelongz.com or LINE Official Account @SHELONGZ

The SHELONGZ team x