ORDER PROCESS
SHELONGZ ships from Bangkok, THAILAND. Orders are processed Monday-Friday only (excluding major holidays). Please allow 2-3 business days for your order to be processed and packed prior to shipping. Order delivery time depends on shipment courier and destination. Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization, stock availability, and/or delays due to customs. SHELONGZ delivers worldwide. Please allow 24 hours for your tracking number & shipping label to update.

PRE ORDER
For items listed as pre order, please expect delivery within the delivery date window stated on the product description. For more information on your pre order, please inquire at LINE Official Account @SHELONGZ

INTERNATIONAL SHIPPING 
International orders are orders shipped to countries other than the TH. International orders will be shipped via Thailand Post Co.,Ltd. (THP) offers to the market in collaboration with DHL Express International (Thailand) Co.,Ltd. We do not offer any quicker expedited shipping for international orders other than Thailand Post. Thailand Post typically takes 7-14 business days to arrive. Shipping costs and times vary with shipping location. SHELONGZ is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.

INTERNATIONAL SERVICES

Due to the new NSW COVID restrictions please allow an additional 5-10 days for dispatch of your order.

SERVICES DELIVERY COST
Thai Postal Service Registered Mail 7-14 Business Days $15
Thai Postal Service Express Shipping 3-5 Business Days $35